At s5casino, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six ways s5casino protects your personal information
All data transmitted between your device and s5casino is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
Player data is stored on secured servers with restricted access controls. Only authorised s5casino personnel with a legitimate need can access your personal information.
s5casino does not sell your personal data to third parties for marketing purposes. Your information is shared only where legally required or necessary to operate the platform.
s5casino processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
You have the right to access, correct, and request deletion of your personal data. s5casino provides clear processes for exercising these rights through our support team.
s5casino collects only the personal data that is necessary for operating the platform, complying with regulations, and providing you with a safe gaming experience.
Privacy Notice: This Privacy Policy ("Policy") describes how s5casino ("s5casino," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") of the s5casino platform at s5casino.one. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using s5casino, you consent to the practices described in this Policy.
1.1 s5casino is committed to protecting the privacy and personal data of all players and visitors to the s5casino platform. We understand that trust is the foundation of any good relationship — and that includes how we handle your information.
1.2 This Policy applies to all personal data collected through the s5casino website at s5casino.one, our mobile platform, customer support channels, and any other services we provide. It applies to registered players, prospective players, and visitors who browse the platform without registering.
1.3 This Policy should be read together with our Terms & Conditions, which are available at s5casino.one/terms-conditions. By registering for or using s5casino, you acknowledge that you have read and understood this Privacy Policy.
1.4 If you have questions about how s5casino handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.
2.1 s5casino collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality |
| Contact Data | Email address, mobile number, residential address (city/province) |
| Account Data | Username, account ID, registration date, account preferences |
| Financial Data | GCash number, PayMaya / Maya account, bank account details (for withdrawals), transaction history |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens |
| Communications Data | Support chat logs, email correspondence, feedback submissions |
| Verification Data | Copies of government-issued ID, selfie photos for identity verification, proof of address documents |
2.2 s5casino does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect information about your race, religion, political views, or health status unless directly relevant to a responsible gaming assessment.
3.1 Directly from You. Most of the personal data s5casino holds is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
3.2 Automatically. When you access the s5casino platform, we automatically collect certain technical data including your IP address, device identifiers, browser information, and usage patterns through cookies and similar tracking technologies. See Section 9 for more information on cookies.
3.3 From Third Parties. s5casino may receive data about you from third parties in the following circumstances:
4.1 s5casino uses your personal data for the following purposes:
5.1 s5casino processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 s5casino does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:
6.2 All third parties with whom s5casino shares personal data are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures.
6.3 s5casino does not transfer your personal data outside the Philippines except where strictly necessary for the operation of the platform and subject to appropriate safeguards.
7.1 s5casino retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. The following retention periods apply as a general guide:
7.2 Where retention is required by law, s5casino will retain data for the legally mandated period regardless of account status. After the applicable retention period, data will be securely deleted or anonymised.
8.1 s5casino implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, s5casino will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.
8.3 While s5casino takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
9.1 s5casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used:
9.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the s5casino platform. Detailed cookie information is available in our Cookie Notice accessible from the platform footer.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by s5casino:
10.2 To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 13. s5casino will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.
10.3 Please note that certain rights are subject to limitations. For example, s5casino cannot delete data that it is legally required to retain, and cannot provide data that would reveal information about other individuals.
11.1 The s5casino platform is strictly for individuals aged 21 years and above. s5casino does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data promptly and close the associated account.
11.2 If you believe that a minor has registered on s5casino or provided personal data to us, please contact our support team immediately so we can take appropriate action.
🔞 21+ Only. s5casino is an adult gaming platform. Access is strictly limited to persons aged 21 and above in accordance with Philippine gaming regulations. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for support tools and resources.
12.1 s5casino reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The most current version will always be published at s5casino.one/privacy-policy with the effective date clearly indicated.
12.2 Where changes are material, s5casino will notify registered players by email or through a prominent notice on the platform at least seven (7) days before the changes take effect.
12.3 Your continued use of the s5casino platform after any changes to this Policy take effect constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the s5casino Data Protection Officer:
13.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Your data is protected, your privacy is respected. Join hundreds of thousands of Filipino players who trust s5casino for a safe, fair, and exciting gaming experience. Must be 21 or older.
🔞 21+ only · Gambling is addictive. Know when to stop. · Responsible Gaming